F.A.Q.

Setup

The Setup stops before the software is correctly installed.

To work properly, Ekos requires that some software libraries are installed on your PC. The setup utility, before installing Ekos itself, checks to see if said libraries can be found on your PC: in case they’re not, they will be installed as well.

In certain circumstances, we noticed that the Setup utility stops after installing the Visual Studio 2013 Runtime Environment prerequisite. If that’s the case, simply restarting the setup is enough for the installation to carry on successfully.

What are Ekos’ system requirements?

The software only works on Windows OS, and was developed using NET Framework 4 and following versions. It works with any Windows operating systems past XP, included.

The PC needs to have an active Internet connection to validate the license key for the first time, but it can then work offline as well; communication with our server is still required to check if any updates are available.

For an optimal user experience, we suggest you use a monitor of at least 20” and a GPU compatible with a resolution of at least 1600×900.

Ekos has no specific requirements for RAM or CPU.

What do I need to do when I install a new version of Ekos through Setup?

Installing a new version of Ekos through setup overwrites all files created by the previous version. This operation DOES NOT overwrite project files and license keys, therefore re-entering the license keys post setup isn’t necessary.

This operation will become necessary only when a major release of the software is installed (i.e. installing version 2.x over an old 1.x version).

Before launching the setup, you need to uninstall any previous version of the Ekos software already installed on your machine; you can do so by accessing your Windows control panel, and choosing to uninstall after selecting Ekos from the list of your installed software.

Software use

Software use

How can I backup my projects?

Ekos stores all project files under Documents\Ekos. It is therefore enough to backup this folder using your favourite backup solution.

Should I backup my data before installing an update?

No. The Ekos update only replaces files outside the Documents folder, so there is no risk of losing project data.

Stratigraphies Building Module

Can I clone an existing stratigraphy without having to build one starting from scratch?

Yes. To clone a stratigraphy, simply open it by double clicking, execute calculations, and click on Save. In the pop up window, tick the “Create new wall” checkbox, and select a different name.

Can I create new materials?

Ekos already contains hundreds of materials in its database, ready to be used in the stratigraphies design module.

To create a new material, you need to select the user database as data origin, simply by clicking on “user database”. Then, click the “add material” button: a new window will pop up, enabling the user to insert data for the new material.

The first information to be added is the material category: based on thus choice, Ekos will prompt the user to insert some data relevant to calculations. For a specific field, the Poisson module, if no value is inserted, the software will default it to 0.4. All the fields in such window are mandatory.

Once the data is saved, the new material will appear in the materials list, and it will be ready for use in Ekos just as any pre-loaded material.

Can I edit the printing layout?

Ekos creates printable Word documents starting from template files located in C:\ProgramData\Ekos.

By editing those files, the files generated by Ekos will be changed accordingly. However, we discourage this approach as the template files may be overwritten by an Ekos update.

We suggest editing the Word documents located in the project-related folder, located in Documents\Ekos. WARNING: Word files are regenerated each time calculations are executed, therefore make sure to edit the Word file only when you’re certain you no longer need to carry out calculations for that stratigraphy.

If you wish to customize templates, please send us an email at support@ekos-suite.com, and we will provide all instructions on how to achieve that.

How can I insert a wall with more than three layers?

Ekos limits a single “block” of wall to three layers. To add more blocks, you simply need to select the related entry in the overlay section.

For instance, a single wall can have up to 15 layers, 3 for each “building block”: left overlay, gap between left overlay and party wall, party wall, gap between party wall and right overlay, and lastly, the right overlay.

To have an approximate idea of how a properly designed stratigraphy looks like, please select an entry from the LTR database, which contains around a hundred of them, ready for simulation.